Terms of Service

Effective Date: January 3, 2026
Trifectify LLC, 93 Wilson Road, Bedford, MA

These Terms of Service ("Terms") govern your use of the website, products, services, demos, communications, and related offerings provided by Trifectify LLC ("Trifectify," "we," "us," or "our"), including our Chat2Checkout product.

By accessing our website, submitting a form, booking a demo, communicating with us, or using our services, you agree to these Terms.

1. Our Services

Trifectify LLC provides marketing, automation, customer communication, and related business growth services. Our offerings may include, but are not limited to:

Specific services, deliverables, pricing, timelines, and responsibilities may be described in a separate proposal, agreement, invoice, statement of work, or written communication.

2. Demo Bookings

If you book a demo for Chat2Checkout or any Trifectify service, you agree to provide accurate information, including your name, business information, email address, phone number, and any other information reasonably necessary to evaluate your inquiry.

We may contact you to confirm your demo, send reminders, follow up, answer questions, and discuss whether our services are a fit for your business.

Booking a demo does not guarantee acceptance as a customer, availability of services, specific results, or any particular offer.

3. SMS Communications

If you provide your phone number and opt in to receive SMS messages from Trifectify LLC, you agree to receive text messages related to your inquiry, demo booking, appointments, reminders, customer support, account updates, and service-related communications.

Message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help.

Consent to receive SMS messages is not a condition of purchasing any product or service.

We do not sell, rent, or share SMS opt-in consent, phone numbers, or SMS-related personal information with third parties for their marketing purposes.

4. Email and Other Communications

By submitting your contact information, booking a demo, or communicating with us, you agree that we may contact you by email, phone, or other reasonable methods regarding your inquiry, demo, account, services, or business relationship with us.

You may unsubscribe from marketing emails at any time by using the unsubscribe link in our emails or contacting us directly.

5. User Responsibilities

You agree to:

If you use Trifectify services to communicate with your own customers, leads, or prospects, you are responsible for ensuring that your business has appropriate consent and legal authority to contact those individuals.

6. Client Data and Customer Information

In connection with our services, you may provide us with business information, customer information, lead information, campaign information, or other data.

You represent that you have the necessary rights, permissions, and consent to provide that information to us and to allow us to use it for the purpose of providing services.

We will use client-provided data only as reasonably necessary to provide services, support, troubleshooting, reporting, communication, and related business operations.

We do not sell client customer lists, SMS opt-in data, phone numbers, or customer contact information to third parties for their own marketing purposes.

7. Third-Party Platforms and Tools

Our services may involve third-party platforms, including but not limited to CRM systems, messaging platforms, email platforms, social media platforms, analytics tools, booking tools, payment processors, automation tools, and website platforms.

We are not responsible for outages, changes, errors, limitations, account restrictions, policy changes, pricing changes, or actions taken by third-party platforms.

You are responsible for complying with the terms, rules, and policies of any third-party platforms connected to your business or campaigns.

8. No Guaranteed Results

Trifectify may provide marketing, automation, lead capture, communication, or sales-related services. However, we do not guarantee specific results, revenue, profit, conversion rates, lead volume, customer acquisition, deliverability, platform approval, or business outcomes unless expressly stated in a separate written agreement signed by Trifectify LLC.

Any examples, case studies, estimates, or projections are for informational purposes only and do not guarantee future results.

9. Payments and Fees

Pricing, payment terms, billing schedules, and service fees will be provided in a separate invoice, checkout page, proposal, agreement, or written communication.

Unless otherwise stated in writing, fees are due according to the payment terms provided at the time of purchase or agreement.

Failure to pay may result in suspension or termination of services.

10. Cancellations and Refunds

Cancellation and refund terms may vary depending on the service, package, or agreement.

Unless a separate written agreement states otherwise, payments for services already performed, setup work, strategy work, onboarding, consulting, custom builds, or completed deliverables may be non-refundable.

If you have questions about cancellation or refund terms, contact us before purchasing.

11. Intellectual Property

All content, branding, processes, systems, documents, strategies, templates, software configurations, workflows, website materials, and other materials created or provided by Trifectify remain the property of Trifectify LLC unless otherwise agreed in writing.

You may not copy, resell, distribute, reproduce, or create derivative works from our materials without written permission.

Any materials, logos, brand assets, customer data, or business information you provide to us remain your property or the property of the applicable rights holder.

12. Confidentiality

Both parties may receive confidential or sensitive business information during discussions, demos, onboarding, or service delivery.

Each party agrees to use reasonable care to protect confidential information and not disclose it to unauthorized third parties, except as needed to provide services, comply with the law, or with permission.

13. Limitation of Liability

To the maximum extent permitted by law, Trifectify LLC will not be liable for indirect, incidental, consequential, special, punitive, or lost-profit damages arising from your use of our website, communications, products, or services.

Our total liability for any claim related to our website, products, or services will not exceed the amount you paid to Trifectify for the specific service giving rise to the claim during the three months before the claim arose, unless otherwise required by law.

14. Indemnification

You agree to defend, indemnify, and hold harmless Trifectify LLC, its owners, officers, employees, contractors, and partners from claims, damages, liabilities, costs, and expenses arising from:

15. Termination

We may suspend or terminate access to our website, communications, demos, or services if we believe you have violated these Terms, failed to pay fees, misused our services, created legal or platform risk, or engaged in unlawful, harmful, or deceptive conduct.

16. Governing Law

These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to conflict of law principles.

17. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on our website with a revised effective date. Your continued use of our website, communications, products, or services after changes are posted means you accept the updated Terms.

18. Contact Us

If you have questions about these Terms, contact us at:

Trifectify LLC
93 Wilson Road, Bedford, MA
Email: Contact@trifectify.com
Phone: +1 (781) 999-4858
Website: www.trifectify.com